Loading...
IT Problems Solved Fast

Customer Comments

"From the outset we consistently found IT Authority to be efficient, co-operative, cost effective, professional and flexible in meeting the needs of the school. The support you have given us has been second to none, as has been the sensitive and flexible way you have worked within a school environment."

Press Articles:

From IT Support Desk - IE 9 Can't View the Web page

Striaght from the support desk:

A client called today because they were unable to view a web page.

When the web page loads it doen't display properly. This is usually down to not having an up to date version of either Java or Adobe Flash, Microsoft Silverlight etc.

However in this case the client had recently purchased a new laptop from us and it had all of the above as well as Internet Explorer 9. In both Internet explorer 8 & 9, Microsoft introduced a compatibility view.

With IE 9 if a problem is detected with a web site, then the compatibility view Icon appears at the top of the browser to the right if the website address.

Just clicking this icon allows IE to run (For this site only) in compatibility view.

This problem is caused by web sites not keeping up with the latest browser features.

We hope this helps.

Author: Support Desk

Request more information about this article

Remote Support

Click below to download our remote support software. This will enable you to start a support session with one of our experts.

Start Remote Support Session

For help please call 01277 285815.