IT Problems Solved Fast

Customer Comments

"Just a quick note to say thanks for Rob's help this morning. He certainly lived up to your claim that itauthority can sort in minutes what would take hours to do ourselves and probably end in tears of frustration."

Case Study

Network Management Service for RJ Hurst & Partners

Prior to our contracting IT Authority, we seemed to spend a significant amount of our time in attempting to resolve issues with our PCs and systems, thereby reducing the time we were able to on focus on generating and retaining business.

Additionally, not being IT people and finding it difficult to obtain assistance from knowledgeable and reliable contractors, we would find that in resolving one issue another one would be created, therefore we were on a treadmill that we couldn’t get off! Our increasing reliance on technology meant we had to do something.

IT Authority were recommended to us and we have been contracted with them now for nearly 3 years and the difference is remarkable.

The reassurance that their monitoring services provide is worth every penny; we know that if a problem occurs it will be picked up and rectified; if we need to phone with a problem or need some advice the service we receive is prompt and efficient with most situations rectified within a very short space of time; we don’t need to worry about security of our PCs – basically everything is taken care of in a proactive and timely manner – leaving us to get on with running our business.

Author: Richard McEwen

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