IT Problems Solved Fast

Customer Comments

"IT Authority have looked after our network since 2001. During that time there proactive approach has kept my network running constantly. Any problems we have had have been sorted out quickly and efficiently."

Case Study

Simple Anti-Virus Solution

I run a small entertainment company. I have an office manned by myself & 2 or 3 others. We have a computer and printer on each desk. We have had endless problems with the computers crashing, mainly because of viruses.

Paul Howes from IT Authority was recommended to us. He came over to the office, as arranged, the day after our initial call. He installed and ran some great anti-virus software on each of our machines.

It removed all the bugs, trojans, spyware etc - Hundreds of them apparently ! Everything runs so much quicker. For a very reasonable fee, he then set up Trend Antivirus software on each machine which now blocks all the bugs before they arrive. Most usefully though, he effortlessly networked all our machines and printers together, so we can access and print anything we want from any computer.

Finally, he set up a 100% secure passworded system which (with our permission) allows him remote access to our network - no more callout fees - Hurray ! With this he has been able to log in to our system from his office and address any small problems we have had. His prices were not super cheap but actually I thought they were still very reasonable and considering the quality of the service and the ongoing support.

It also makes a pleasant change to deal with somebody who clearly knows his stuff. Highly recommended.

Author: Mike Starr - Stargazer Discos

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