IT Problems Solved Fast

Customer Comments

"IT Authority have looked after our network since 2001. During that time there proactive approach has kept my network running constantly. Any problems we have had have been sorted out quickly and efficiently."

News Article:

We're hiring. New Post Available

New Posting – Full-Time £30-35K Depending on experience and skills

A senior support engineer role has become available at itauthority. Reporting directly to the company director, you would be responsible for:

* Managing our proactive measures to minimise support issues.
* Managing a small team of help desk & on-site engineers.
* Maintaining reporting for the director on client network status
* Working with the Director you will also develop new products and services for the market, unique to itauthority.
* Undertake on-going training and planning training for other members of the team.
* Some on-site project work and project management
* Infrastructure design
* Security of client networks.
* Regular testing of backups and DR

Based from our Ingatestone office, your day is predominantly pro-active as there is little reactive work required. Our systems maintain the highest standards in proactivity, patching, testing and development which are all designed to minimise the number of client issues.

Bringing new ideas and approaches to our offering is encouraged and taking time to train, develop and grow is essential to this role.

Please email your CV to ukinfo@itauthority.co.uk - All CVs submitted will be read and followed up initially via email, and appropriate candidates will be asked to conduct a telephone interview, with follow-up in person interviews for final stage candidates only. Successful applicants should be ready to start no later than 1st November 2019.
Please note we have a strict No Agency Policy

Author: HR

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